ACCENTURE FEDERAL SERVICES LLC

Federal contract award, Accenture Federal Services, $942,639,630

Key CONT_AWD_91003119F0003_9100_HHSN316201200002W_7529. First seen by this system September 5, 2026 through the historical sweep, new to the record, public 3 days before this system saw it. One version on record.

Cite this row

On this site https://evidence.ourrevolution.media/filings/accenture-federal-services/CONT_AWD_91003119F0003_9100_HHSN316201200002W_7529
At the source https://www.usaspending.gov/award/CONT_AWD_91003119F0003_9100_HHSN316201200002W_7529
Observed 2026-09-05, version 1, retrieved 2026-09-05T01:12:02Z
Content hash c8295a7d85ccb5d699fa29057bfae8820b2434f8672b8051ac78605f1af0638c

The source record can change after this date; the key, hash and retrieval time name exactly the response this system stored. See license and citation.

Versions

VersionAmountChangeOccurredPublishedRetrievedHow it arrivedContent hash
1
current
$942,639,630first versionFebruary 20, 2019September 2, 20262026-09-05T01:12:02Zhistorical sweepc8295a7d85cc

Archived copy

None on file. An archived copy is optional corroboration and never a condition of this filing’s provenance, which is the stored response and its hash above; see the methodology page.

What the amount is made of

242 recorded actions, so the amount is the award's current total across all of them. 169 of them obligated money. Measured 2026-10-31, when USAspending reported a total obligation of $943,157,459.

Action dateModificationTypeObligatedDescription as recorded
September 30, 2026P00244SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$517,829THE PURPOSE OF MODIFICATION 244 IS TO OBLIGATE FUNDING FOR PARTNER PARTICIPATION AND OVERSIGHT (PPO) CHANGE REQUEST 10683 GFY26-49, PPO CR 10584 GFY26-50, FEDERAL STUDENT AID (FSA) CLOUD CR 10664 GFY26-51 AND PROCURE DOCUSIGN LICENSE.
September 21, 2026P00243SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 243 IS TO AWARD NO ADDITIONAL COST CHANGE REQUESTS TO THE CONTRACT FOR CRS DCC 10657 AND DCC 10664.
September 2, 2026P00242SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$371,715THE PURPOSE OF MODIFICATION 242 IS TO 1)REALLOCATE FUNDING FROM CY8 SOFTWARE REDUCTION REV02, 2) OBLIGATE FUNDING FOR PPO 10453, 3) OBLIGATE FUNDING FOR PPO 10466, 4) REALLOCATE FUNDING FROM 7289 JUNE AND MAY REPORT.
September 1, 2026P00241SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 241 IS TO ISSUE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) PARTNER PARTICIPATION AND OVERSIGHT (PPO )10453 AND PPO 10466, AND AWARD NO ADDITIONAL COST CRS PPO 10565 AND PPO 10572.
August 27, 2026P00240OTHER ADMINISTRATIVE ACTIONno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER PERTAINING TO WORK UNDER CR 10344 - INITIATE DIRECT LOAN COMMON MANUAL STANDARDS.
August 5, 2026P00239SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$345,982OBLIGATE FUNDING FOR DIGITAL CUSTOMER CARE CHANGE REQUEST 10514 TRAINING GAMIFICATION PHASE 2, AND TO REALLOCATE FUNDING UNDER DELIVERABLE 57.08 PPO CONTINUOUS IMPROVEMENT TO FUND PARTNER PARTICIPATION AND OVERSIGHT VERBIT FOR ADDITIONAL MINUTES
August 3, 2026P00238SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE−$228,120THE PURPOSE OF MODIFICATION 238 IS TO DEOBLIGATE FUNDING ON VA AGILE TEAMS, ISSUE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) 10514, REALLOCATE FUNDING FROM PPO CONTINUOUS IMPROVEMENT TO PPO 7457 AND AWARD NO COST CRS DCC AND PPO 7499.
July 9, 2026P00237SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$7,219,526OBLIGATE FUNDING FOR: INTRA-DAY OPERATIONS, BORROWER DEFENSE ADJUDICATION FSA AI TEAM, VIRTUAL ASSISTANT AGILE TEAM, ADDITIONAL OTHER DIRECT COSTS, AND PHASED TRANSITION OF THE DEFAULTED BORROWER EXPERIENCE FROM MYEDDEBT TO STUDENTAID.GOV.
July 9, 2026P00236SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER PERTAINING TO WORK UNDER CR 9772 PROPOSAL GFY26-36 - PSLF EMPLOYERS ENGAGED IN ACTIVITIES WITH A SUBSTANTIAL ILLEGAL PURPOSE.
June 29, 2026P00235SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 235 IS TO ISSUE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) 8760 AND AWARD NO COST CRS.
June 29, 2026P00234SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHIS MODIFICATION APPROVES NO ADDITIONAL COST TO THE GOVERNMENT CHANGE REQUESTS.
June 17, 2026P00233SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$993,548DEOBLIGATE AWARD FUNDS FOR CAPACITY TEAMS EXTENSION; OBLIGATE FUNDS FOR SYSTEM UPDATES RELATED TO PSLF EMPLOYERS ENGAGED IN ACTIVITIES WITH A SUBSTANTIAL ILLEGAL PURPOSE; INTEGRATION OF MEDALLIA SURVEY FUNCTIONALITY, AND UPDATE BUSINESS EMAIL ADDRESS
June 3, 2026P00232SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyEXTEND THE UNDEFINITIZED CONTRACT ACTIONS ON PSLF EMPLOYERS ENGAGED IN ACTIVITIES WITH A SUBSTANTIAL ILLEGAL PURPOSE (SIP) AND TO APPROVE A NO ADDITIONAL COST TO THE GOVERNMENT REQUIREMENT FOR USDS SERVICERS TRANSACTIONAL SURVEYS DISCOVERY PHASE
May 27, 2026P00231SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$16,086,096OBLIGATE FUNDING FOR CR DCC 7289 CAPACITY TEAMS EXTENSION; TO EXPAND THE CAPACITY OF THE DCC DELIVERY TEAMS ACROSS FAFSA, ACCOUNTS, DEFAULTS, AND COMMUNICATION PLATFORMS TO RAPIDLY ADVANCE MISSION-CRITICAL OBJECTIVES ACROSS STUDENTAID.GOV
May 18, 2026P00230SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,072,675OBLIGATE FUNDING FOR INTERACTIVE VOICE RESPONSE MODERNIZATION, GOOGLE CLOUD PLATFORM AND BIG QUERY TO PROVIDE BETTER VISIBILITY AND OVERSIGHT FOR FEDERAL STUDENT AID CUSTOMER EXPERIENCE, AND FUNDING FOR MIGRATING FSA SEARCH FUNCTIONALITY.
May 11, 2026P00229SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$307,465OBLIGATE FUNDING TO TO SUPPORT NEW EARNINGS ACCOUNTABILITY (EA) REGULATIONS UNDER THE ONE BIG BEAUTIFUL AND APPROVE NO COST CRS TO SUPPORT NEW EA REGULATIONS UNDER THE OB3, AND TO MODIFY ONLINE MAILBOX.
April 30, 2026P00228SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 228 IS TO ISSUE UNDEFINITIZED CONTRACT ACTIONS FOR CHANGE REQUESTS AND TO APPROVE NO COST CHANGES FOR TESTING THE DISASTER RECOVERY FOR THE CONTACT CENTER AND TO DECOMMISSION THE DATABASE ACTIVITY MONITOR (DATASUNRISE).
April 23, 2026P00227SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,447,611THE PURPOSE OF MODIFICATION 227 IS TO 1)APPROVE PROPOSAL DCC GFY26-23 CR9746 DCC CALL MODERNIZATION, 2)APPROVE PROPOSAL GFY26-25 PPO CR 9028 MARKETING AND COMMUNICATIONS PLATFORM MIGRATION TO SALESFORCE IMPLEMENTATION, 3)APPROVE PROPOSAL DCC GFY26-26
April 17, 2026P00226SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$52,494,342THE PURPOSE OF MODIFICATION 226 IS TO OBLIGATE OPERATIONS AND MAINTENANCE FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) PLATFORMS INCREMENTAL FUNDING
April 15, 2026P00225SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$294,848OBLIGATE FUNDING FOR 1)CONGRESSIONAL CONTROL MAIL MODERNIZATIONS, AND 2) DECOMMISSION LEGACY CONTACT CENTER.
April 13, 2026P00224SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$7,782,059ADJUST CONTRACT VALUE DUE TO INACCURATE TRACKING; OBLIGATE FUNDS TO: PARTNER CONNECT IMPROVEMENT TEAM, UPGRADE TRAINING SITES, AGENTIC AI PROPOSAL, PSLF BUYBACK AND RECONSIDERATION, MODERNIZE TRAINING MATERIAL, AND IMPLEMENT SOFTWARE WITHIN FAFSA.
April 3, 2026P00223SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$274,812THE PURPOSE OF MODIFICATION 223 IS TO RESTART WORK ON DCC GFY26-03/CHANGE REQUEST 7465 - FPS CONTACT CENTER SURVEY O&M,, AND TO PROCEED WITH INVOICING FOR GFY26-04 ENHANCED MEDALLIA DATA AND REPORTING.
March 30, 2026P00222OTHER ADMINISTRATIVE ACTION−$274,812THE PURPOSE OF MODIFICATION 222 IS TO TO CORRECT AN ACCOUNTING STRING ERROR, FUNDING WILL BE REPLACED WITH NEW PURCHASE REQUESTS (PRS).
March 26, 2026P00221SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,535,9091) REALLOCATE FUNDING FROM THE CONTRACT TO PURCHASE DOCUSIGN ENVELOPES/LICENSES, 2) OBLIGATE FUNDING TO DIGITAL & CUSTOMER CARE (DCC) IMPROVEMENT TEAMS 2026, 3)APPROVE NO COST CHANGE REQUESTS.
March 20, 2026P00220SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,848,363OBLIGATE FUNDING FOR THE OMBUDSMAN IMPROVEMENT TEAM, DIGITAL CUSTOMER CARE (DCC) CHANGE REQUEST (CR) 7842 ONE BIG BEAUTIFUL BILL (OB3) REQUIREMENTS, AND DCC CR 7461 FAFSA ENHANCEMENTS.
March 16, 2026P00219SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,508,497THE PURPOSE OF MODIFICATION 219 IS TO OBLIGATE INCREMENTAL OPERATIONS AND MAINTENANCE FUNDING FOR THE PARTNER PARTICIPATION AND OVERSIGHT (PPO) AND SPECIALTY PROGRAM SUBSYSTEM (SPS) PLATFORMS.
March 9, 2026P00218SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyISSUE UNDEFINITIZED CONTRACT ACTIONS FOR OMBUDSMAN IMPROVEMENT TEAM, FAFSA ENHANCEMENTS, AND AUTOMATING REVIEW REGULATION YEAR ON BORROWER DEFENSE APPLICATIONS. APPROVE NO COST CHANGE REQUESTS FOR LOAN LIMIT UPDATES, AND CHANGES TO QUESTIONS ON FAFSA
March 2, 2026P00217SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,808,227THE PURPOSE OF MODIFICATION 217 IS TO 1)DE-OBLIGATE SCOPE FROM CR 7465, 2) OBLIGATE FUNDING FOR CRS DCC AND PPO 7484, 3) OBLIGATE FUNDING FOR CR PPO 7463, AND 4) APPROVE NO COST CRS DCC 7508 AND 7488.
March 2, 2026P00216SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 216 IS TO REALLOCATE OBLIGATED DCC FUNDING TO PPO O&M TO CONTINUE PPO PERFORMANCE FROM FEBRUARY 20, 2026 THROUGH APRIL 8, 2026.
February 18, 2026P00215SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$534,996OBLIGATE FUNDS TO COMPLY WITH STATUTE SERVICEMEMBER QUALITY OF LIFE IMPROVEMENT AND NATIONAL DEFENSE AUTHORIZATION ACT FOR FISCAL YEAR 2025 (H.R. 5009), DEC. 23, 2024; 138 STAT. 1773.
February 18, 2026P00214SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyISSUE UNDEFINITIZED CONTRACT ACTIONS (UCA) TO UPDATE FSA SYSTEMS IN ORDER TO COMPLY WITH RECENT CHANGES IN STATUTE H.R. 5009, DEC. 23, 2024;138 STAT.1773. AND TO IMPLEMENT CHANGES FROM THE ONE BIG BEAUTIFUL BILL.
February 18, 2026P00208SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,587,3981)OBLIGATE FUNDING FOR CR 7426/IMPROVEMENTS TO CUSTOMER COMPLAINT MANAGEMENT SYSTEM, 2)TO EXPAND AND OPTIMIZE THE MEDALLIA PLATFORM TO ENHANCE CUSTOMER EXPERIENCE (CX) ANALYSIS AND REPORTING, AND 3)CR 7444/ONE BIG BEAUTIFUL BILL REPAYMENT PLANS.
January 26, 2026P00213FUNDING ONLY ACTION+$36,619,357OBLIGATE OPERATIONS AND MAINTENANCE FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) PLATFORMS INCREMENTAL FUNDING.
January 23, 2026P00212SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyAWARD NO COST CHANGE REQUEST 7486 ONE BIG BEAUTIFUL BILL (OB3) ADDITIONAL SYSTEM CHANGES FOR RAP AND TIERED STANDARD.
January 23, 2026P00211SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$82,783OBLIGATE FUNDING FOR CHANGE REQUEST (CR) 7441 TO SUPPORT CHANGES NEEDED FOR THE ONE BIG BEAUTIFUL BILL (OB3) ACT, AND TO APPROVE NO COST CR 7462 TO ALSO SUPPORT CHANGES NEEDED FOR THE OB3.
January 16, 2026P00210SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$46,3311)APPROVE SCHEDULE CHANGES, 2)OBLIGATE FUNDING FOR CHANGE REQUEST 7454 TO SUPPORT CHANGES NEEDED FOR THE ONE BIG BEAUTIFUL BILL (OB3) ACT, AND 3)REALLOCATE FUNDS FROM CONTINUOUS IMPROVEMENTS BUCKET FUNDS.
January 6, 2026P00209SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 209 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR CHANGE REQUEST (CR) 7454. THIS IS TO SUPPORT CHANGES NEEDED FOR THE ONE BIG BEAUTIFUL BILL ACT.
December 17, 2025P00206SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$7,274,085OBLIGATE FUNDING FOR CR 7465 FPS CONTACT CENTER SURVEY TO IMPLEMENT A POST-CONTACT CUSTOMER FEEDBACK MECHANISM FOR THE FPS HELP DESK AND OBLIGATE FUNDING FOR CR 7444 OB3 RAP AND TIERED STANDARD & DCC GFY25-29 REV01 IMPROVEMENT TEAMS 2025.
December 16, 2025P00207SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 207 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR DCC 7426. THIS IS TO STRENGTHEN FSA'S SERVICE DELIVERY MODEL BY IMPROVING CUSTOMER COMPLAINT MANAGEMENT SYSTEMS, CASE ROUTING AND STATUS TRACKING.
November 26, 2025P00205EXERCISE AN OPTIONno moneyEXERCISE OPTION YEAR 3, REALLOCATE FUNDING, AWARD AND OBLIGATE FUNDING DUE TO A GAP IN THE CONTRACT, AND TO UPDATE ALL MODIFICATION ATTACHMENTS TO REFLECT INCREMENTAL FUNDING ACTIONS FOR CONTRACT YEAR 2 AND 3 THAT WAS FUNDED IN FY25.
November 26, 2025P00204SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyUPDATE SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) OF THE DCC TASK ORDER, AND TO APPROVE NO COST CHANGE REQUESTS 7438/COMMON SERVICING SCHEMA UPDATES DUE TO ONE BIG BEAUTIFUL BILL ACT (OB3) AND 7441/NSLDS UPDATES DUE TO OB3.
November 26, 2025P00203SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 203 IS TO APPROVE NO COST CHANGE REQUESTS (CR) TO MAKE NETWORK AND FIREWALL CHANGES ON CR 6818, PROCESS 2026-2027 AWARD YEAR RECORDS ON CR 7437, AND TO RETIRE ON PREMISE DATA CENTER AND RE-HOME TO THE CLOUD ON CR 7241.
November 26, 2025P00202SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) TO UPDATE FSA SYSTEMS IN ORDER TO DISPLAY, CALCULATE AND ENROLL BORROWERS INTO THE NEW REPAYMENT PLANS THE REPAYMENT ASSISTANCE PLANS (RAP) AND THE TIERED STANDARD BASED ON THE PASSAGE OF THE OB3.
September 30, 2025P00201FUNDING ONLY ACTION+$12,629,158OBLIGATE OPERATIONS AND MAINTENANCE INCREMENTAL FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) PLATFORMS.
September 30, 2025P00200FUNDING ONLY ACTION+$13,857,213OBLIGATE OPERATIONS AND MAINTENANCE INCREMENTAL FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) PLATFORMS FOR THE PERIOD OF OCTOBER 20, 2025 THROUGH DECEMBER 19.
September 30, 2025P00199SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$519,133OBLIGATE FUNDING FOR THE 1) ALIGNMENT OF RECORD CORRECTIONS FOR VALID STATE AND COUNTRY ON THE FAFSA, 2)INTEGRATION OF FSA'S SLACK INSTANCE WITH FSA CLOUD OKTA, AND 3) MIGRATION OF ON PREMISE HOSTED SYSTEMS TO THE CLOUD.
September 24, 2025P00198OTHER ADMINISTRATIVE ACTION−$153THE PURPOSE OF MODIFICATION 197 IS TO DE-OBLIGATE UNUSED FUNDING FROM THE CONTRACT.
September 24, 2025P00194SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 194 IS TO EXTEND THE UNDEFINITIZED CONTRACT ACTIONS (UCA) ON FSA AI TEAM (FAIT) AND AGENTIC AI INTERACTIVE VOICE RESPONSE (IVR) WITH A PERIOD OF PERFORMANCE EXTENDED TO 08/29/2025.
September 23, 2025P00197SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,641,690THE PURPOSE OF MODIFICATION 197 IS TO 1)DE-OBLIGATE FUNDING FOR CR 6215, 2)OBLIGATE FUNDING FOR CR 7417 REVISED IBR, 3) OBLIGATE FUNDING FOR FAFSA COMMUNICATIONS, AND 4) OBLIGATE FUNDING FOR CR 7382 FSA & NGDC CLOUD CROSS CONNECT MODERNIZATION, A
September 16, 2025P00196SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,100,000OBLIGATE FUNDING FOR DOCUSIGN ENVELOPE LICENSES
September 5, 2025P00195SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,324,351OBLIGATE FUNDING TO 1)INCREASE BPO HOURS OF OPERATION, 2)SUPPORT YEAR ROUND TESTING NEEDS FOR FAFSA PARTNER PORTAL AND PROCESSING SYSTEM, 3)IMPLEMENT FSA ARTIFICIAL INTELLIGENCE AGILE TEAM, AND 4) IMPLEMENT A VIRTUAL CUSTOMER SERVICE REPRESENTATIVE.
August 18, 2025P00193SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 193 IS TO EXTEND THE UNDEFINITIZED CONTRACT ACTIONS (UCA) ON FSA AI TEAM (FAIT) AND AGENTIC AI INTERACTIVE VOICE RESPONSE (IVR).
August 11, 2025P00192SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,303,185REALLOCATE FUNDS FOR THE STOP WORK ORDER FROM MODIFICATION 174, REALLOCATE FUNDS TO ADDITIONAL ADOBE PROFILES, AND OBLIGATE FUNDS FOR AGILE TEAMS.
August 5, 2025P00191SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 191 IS TO ISSUE A UNDEFINITIZED CONTRACT ACTION (UCA) FOR AGENTIC AI.
July 30, 2025P00190SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 190 IS TO ISSUE A UNDEFINITIZED CONTRACT ACTION (UCA) FOR DCC BORROWER DEFENSE ADJUDICATION (FSA AI TEAM [FAIT]).
July 24, 2025P00189SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$314,542OBLIGATE FUNDING TO CHANGE REQUEST (CR) 7336/MIGRATE CUSTOMER DOCUMENTS FROM LOAN SERVICERS TO FSA'S INTERNAL SYSTEMS AND 2) APPROVE NO ADDITIONAL COST CRS FOR 7387/CONTACT CENTER SUPPORT AND 7390/UPDATE DIRECT LOAN INTEREST RATES.
July 24, 2025P00188SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$239,714OBLIGATE FUNDING TO 1)ENSURE COMPLIANCE WITH FSA REGULATIONS AND THE HIGGINS RULE, AND 2) TO IMPROVE CUSTOMER SERVICE AND OUTCOMES FOR BORROWERS SUBMITTING MANUAL PSLF FORMS BY RELAXING THE REQUIREMENTS FOR CERTAIN FIELDS ON THE FORM.
June 30, 2025P00187SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 187 IS TO APPROVE NO COST CHANGE REQUEST 7193 AND TO ISSUE A STOP WORK ORDER FOR CR 7136.
June 30, 2025P00186SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 186 IS TO APPROVE NEGOTIATED SCHEDULE CHANGES AND APPROVE NO COST CRS.
June 17, 2025P00185FUNDING ONLY ACTION+$35,023,464OBLIGATE OPERATIONS AND MAINTENANCE FUNDING FOR THE DIGITAL CUSTOMER CARE (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) PLATFORMS.
June 17, 2025P00183SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 183 IS TO APPROVE THE PWS UPDATE FOR GFY25-26 PYTHON RESOURCES FOR DATA ANALYSIS AND NO COST CHANGE REQUESTS 7290 AND 7336.
June 11, 2025P00184SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,915,250FUNDING FOR PARTNER CONNECT IMPROVEMENT TEAM TO SUPPORT IMPLEMENTING PLATFORM IMPROVEMENTS TO OPTIMIZE OVERSIGHT CAPABILITY, SIMPLIFY ELIGIBILITY REQUIREMENTS AND ENHANCE FSA'S ABILITY TO RESPOND TO CHANGES IN STATUTORY REQUIREMENTS QUICKLY.
May 27, 2025P00182SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$547,782OBLIGATE FUNDING TO 1) AIDAN THE VIRTUAL ASSISTANT (CHATBOT) ON STUDENTAID.GOV, 2) ENABLE OTHER VENDORS ACCESS TO FSA CLOUD JIRA AND CONFLUENCE, 3) EXTEND THE DURATION OF THE CALL CENTER CALL RECORDINGS FOR UP TO 7 YEARS.
May 27, 2025P00181SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$8,133,580OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) FOR DIGITAL CUSTOMER CARE AND PARTNER PARTICIPATION AND OVERSIGHT(PPO).
May 15, 2025P00180SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,712,624OBLIGATE FUNDING TO 1) MSS SURVEYS TO IDENTIFY BORROWER SENTIMENT TRENDS 2) AUTOMATIC STATUS CENTER REDESIGN (ASCR) PHASE 1B: MY ACTIVITY REDESIGN TO IMPROVE ITS TECHNOLOGY ECOSYSTEM AND OVERALL CUSTOMER EXPERIENCE, AND 3) TO FAFSA ENHANCEMENTS.
May 15, 2025P00179SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$268,971THE PURPOSE OF MODIFICATION 179 IS TO APPROVE PROPOSALS DCC GFY25-18 CHANGE REQUEST (CR) 7344 2026-27 FAFSA BETA ACCESS, AND DCC GFY25-17 2025 - 2026 FAFSA COMMUNICATIONS.
April 15, 2025P00178SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$6,421,246OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) FOR DIGITAL CUSTOMER CARE AND PARTNER PARTICIPATION AND OVERSIGHT(PPO), AND TO OBLIGATE FUNDING FOR PPO CHANGE REQUEST 7288 FOR THE FAFSA BETA LAUNCH.
April 11, 2025P00177SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$76,357THE PURPOSE OF MODIFICATION 177 IS TO APPROVE GFY25-15 FOR CR 7334 AND OBLIGATE FUNDING IN THE AMOUNT OF $76,357.00; INCORPORATE SCHEDULING ADJUSTMENTS FOR CR 7213 AND PPO NON-MINIMAL VIABLE PRODUCT; AND ISSUE UCA FOR CR 7288
April 9, 2025P00176SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$994,032OBLIGATE FUNDING FOR THE REQUEST FOR EQUITABLE ADJUSTMENT FOR OMB MEMORANDUM M-22-18, AND OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) YEAR 7, QUARTER 1 FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC).
April 2, 2025P00175SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE−$119,501DE-OBLIGATE FUNDS SINCE SOCIAL SECURITY ADMINISTRATION'S AND FSA'S COMPUTER MATCHING AGREEMENT (CMA) #1051 HAS BEEN EXTENDED, AND TO OBLIGATE FUNDS TO TRANSITION THE SCRIPTS CURRENTLY EXECUTED BY FSA ON LOCAL LAPTOPS TO FSA CLOUD INFRASTRUCTURE.
March 27, 2025P00174SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER IN ACCORDANCE WITH GWAC CONTRACT CLAUSE 52.242-15 STOP WORK ORDER (AUG 1989) FOR THE CHANGE REQUESTS 6303, 6386, 6488, 6762, 6802, 6840, 6896, 7036, AND 7041.
March 26, 2025P00173SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$8,887,465FUND OPERATIONS AND MAINTENANCE (O&M) YEAR 7, QUARTER 1 FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO), AND TO REDUCE/REMOVE SCOPE TO THE CONTRACT AS ADVISED BY DEPARTMENT OF GOVERNMENT EFFICIENCY(DOGE)
March 14, 2025P00172SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$8,886,650APPROVE CHANGE REQUESTS 7267 SPECIALTY PROCESSING SUBSYSTEM (SPS) PHASE 2 & 3 OPERATIONAL SUPPORT, 7288 SABER 26-27 FAFSA ANNUAL ROLLOVER, AND 7289 26-27 FAFSA ENHANCEMENTS, TO ADD VARIOUS ENHANCEMENTS AND SUPPORT FOR THE 26-27 FAFSA AND SPS.
March 5, 2025P00171SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,559,780THE PURPOSE OF MODIFICATION 171 IS TO APPROVE CHANGE REQUESTS/PROPOSALS: 7171/25-06 - INTRODUCING PHONE NUMBER BASED MATCHING AS AN ADDITIONAL OPTION TO KBV WE WILL IMPROVE THE USER EXPERIENCE BY REDUCING THE CUSTOMER BURDEN,
February 28, 2025P00170SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE−$328,198APPROVAL OF NEGOTIATED SCHEDULE CHANGES, WAGE DETERMINATIONS, SOLUTION PORTABILITY AND TO DE-OBLIGATE FUNDS FROM DEBT RELIEF COMMUNICATIONS SUPPORT DUE TO DEBT RELIEF EFFORTS ENDING BY COURT INJUNCTIONS AND STOP WORK ORDERS.
February 28, 2025P00169SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION P00169 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION UCA) FOR DCC CHANGE REQUEST (CR) 1) 7234 - EMPLOYMENT STATUS UPDATES FOR MANUAL PSLF FORMS; AND TO ISSUE EXTENSIONS FOR PREVIOUSLY ISSUED UCA FOR 2) 7213 - NSLDS - JOINT
February 19, 2025P00168EXERCISE AN OPTION+$11,355,808THE PURPOSE OF MODIFICATION 168 IS TO 1) EXERCISE OPTION YEAR 2 OF 91003119F0003 WITH A PERIOD OF PERFORMANCE OF 02/20/2025 THROUGH 02/19/2026, 2) OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE (O&M) FOR YEAR 7, QUARTER 1 02/20/2025 THROUGH 03/1
February 19, 2025P00166SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION P00166 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION UCA) FOR DCC CHANGE REQUEST (CR) 1) 7213 - NSLDS - JOINT CONSOLIDATION LOAN SEPARATION; 2) 7288 SABER 2026-2027 FAFSA ANNUAL ROLLOVER; 3) 7289 REV 01172025 SABER 2026-20
February 12, 2025P00167CHANGE ORDER−$49,252THE PURPOSE OF THIS MODIFICATION IS (1) THE APPROVAL OF DCC GFY21-29 REV02 DISCONTINUING GOOGLE PROGRAMMABLE SEARCH ON STUDENTAID.GOV (2) APPROVAL OF DCC GFY24-39 REV01 CR 7004 ADDITIONAL MEASURES TOWARDS FORGIVENESS (3) NO COST CHANGE REQUEST DCC
January 28, 2025P00164SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 164 IS TO ISSUE EXTENSIONS FOR PREVIOUSLY ISSUED UNDEFINITIZED CONTRACT ACTIONS (UCA) FOR 1) DCC CHANGE REQUEST (CR) 7172 - NEXTGEN PPO - NEW ORGANIZATION TYPES; 2) GFY25-01 PPO (PARTNER CONNECT) RELEASE 3.0 SCHEDULE SHIFT
January 17, 2025P00165SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$5,645,849THE PURPOSE OF MODIFICATION 165 IS TO OBLIGATE FUNDING FOR NEXTGEN OPERATIONS AND MAINTENANCE (O&M) FY24 4TH QUARTER FUNDING FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO).
January 6, 2025P00163SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 163 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR DIGITAL & CUSTOMER CARE (DCC) CHANGE REQUEST (CR) 7267 - SPS PHASE 2 & 3 OPERATIONAL SUPPORT.
January 6, 2025P00162SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,075,156THE PURPOSE OF MODIFICATION 162 IS TO OBLIGATE FUNDING FOR NEXTGEN OPERATIONS AND MAINTENANCE (O&M) YEAR 6, 4TH QUARTER FUNDING FOR DIGITAL CUSTOMER CARE SOLUTION (DCC).
January 6, 2025P00161SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION P00161 IS TO: 1) ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR DCC CHANGE REQUEST (CR) 7172 - NEXTGEN PPO - NEW ORGANIZATION TYPES; 2) ISSUE AN EXTENSION FOR THE UCA FOR PROPOSAL GFY25-01 PPO (PARTNER CONNECT) RELEASE 3
December 20, 2024P00160SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$126,700THE PURPOSE OF MODIFICATION 160 IS TO APPROVE 1) PROPOSAL GFY25-03 REV01 CHANGE REQUEST (CR) 7229 FOR DIGITAL & CUSTOMER CARE (DCC), 2) NO COST CRS PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7228, DCC 7246, PPO 7246 AND DCC 7130.
December 20, 2024P00158SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$73,762THE PURPOSE OF MODIFICATION 158 IS TO 1) APPROVE NEGOTIATED SCHEDULE CHANGES FOR CHANGE REQUEST (CR) 7136 DELIVERABLES, 2) APPROVE PROPOSAL DCC GFY25-02 REV01 FAFSA TRANSLATION PDFS, AND APPROVE NO COST CRS PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7
December 16, 2024P00159SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 159 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTIONS (UCA) FOR CHANGE REQUEST (CR) 7171 - SABER - PAS PHONE NUMBER BASED MATCHING FOR NO-SSN CUSTOMERS.
December 12, 2024P00157SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 157 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTIONS (UCA) FOR PROPOSAL DCC GFY25-02 FASFA TRANSLATION PDFS, AND ISSUE UCA EXTENSIONS FOR CHANGE REQUESTS (CR) 7229 - DCC FAFSA GENAI FOR BPOS, AND DCC PROPOSAL GFY25-01 GFY25-0
December 4, 2024P00156SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 156 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR CHANGE REQUEST (CR) #7246. THE PLANNED DATE OF DEFINITIZATION IS DECEMBER 20, 2024.
November 26, 2024P00155SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 155 IS TO EXTEND THE DEFINITIZATION DATE OF FAFSA TRANSLATION PDFS.
November 25, 2024P00154SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 154 IS TO APPROVE NEGOTIATED SCHEDULE CHANGES, AND APPROVE NO COST CHANGE REQUESTS FOR DCC 7214, 7239 AND 7185.
November 1, 2024P00153SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$34,000THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING IN THE AMOUNT OF $34,000 TO CLIN 0013- OTHER DIRECT COSTS TO COVER TRAVEL EXPENSES.
October 31, 2024P00152SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE FEATURE RELEASE SCHEDULE CHANGES, AND 2) APPROVE NO COST CHANGE REQUESTS FOR PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7148, DIGITAL AND CUSTOMER CARE (DCC) 6598, DCC 7212, DCC 7124 AND DCC 7156.
October 29, 2024P00151SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST 7212.
October 21, 2024P00150SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE FEATURE RELEASE SCHEDULE CHANGES, AND 2) APPROVE NO COST CHANGE REQUESTS FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) 7095, DCC 7165, AND PARTNER PARTICIPATION AND OVERSIGHT (PPO) 7165.
September 30, 2024P00149SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,800THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING IN THE AMOUNT OF $1,800 TO CLIN 0013 - OTHER DIRECT COSTS TO COVER TRAVEL EXPENSES.
September 27, 2024P00148SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$14,588,616THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING FOR NEXTGEN OPERATIONS AND MAINTENANCE (O&M) FY24 4TH QUARTER FUNDING FOR DIGITAL AND CUSTOMER CARE SOLUTION (DCC) AND PARTNER PARTICIPATION AND OVERSIGHT (PPO). IT ALSO INCLUDES APPROVAL OF CHANGE REQUESTS (CRS) 7173-7176 QUICK PACE SABER TECHNICAL IMPROVEMENTS IN SUPPORT OF FAFSA 25/26 LAUNCH.
September 27, 2024P00147SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$5,300,392THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENT (CI) FOR DELIVERABLE 57.08, 2) APPROVE PROPOSAL DIGITAL AND CUSTOMER CARE SOLUTION (DCC) GFY24-59 CHANGE REQUEST (CR) 6685, 3) APPROVE PROPOSAL DCC GFY24-50 CR 7060, AND 4) APPROVE PROPOSAL DCC GFY24-55 CR 7104.
September 26, 2024P00146SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,856,222THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE NEGOTIATED SCHEDULE CHANGES, 2) APPROVE TRAVEL EXPENSES FOR ACCENTURE FOR THE FAFSA NIGHT EVENTS FROM OCTOBER 1-3, 2024, 3) APPROVE DYNATRACE SEATS FOR DIGITAL CUSTOMER CARE (DCC), 4) APPROVE FUNDED CHANGE REQUESTS (CRS) DCC 7127, DCC 6965, AND 5) APPROVE NO COST CRS DCC 7031, PARTNER PARTICIPATION & OVERSIGHT (PPO) 6789, DCC 6833, DCC 6765.
September 24, 2024P00145CHANGE ORDERno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) FOR CR7104, CR7173, CR7174, CR7175, AND CR7176. THE PLANNED DATE FOR DEFINITIZATION IS SEPTEMBER 30, 2024.
September 20, 2024P00144FUNDING ONLY ACTIONno moneyTHE PURPOSE OF THIS MOD IS TO EXCHANGE FUNDS IN ORDER TO USE NONRECURRING EXPENSE FUNDS. FSA RECEIVED APPROVAL TO EXCHANGE FUNDING ALREADY COMMITTED AND OBLIGATED FOR USDS IMPLEMENTATION REQUISITIONS. FUNDING FOR CLIN 293 IS REPLACED BY CLIN 329.
September 19, 2024P00142SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$546,065THE PURPOSE OF THIS MODIFICATION IS TO 1) UPDATE SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) OF THE DIGITAL & CUSTOMER CARE (DCC) TASK ORDER, 2) APPROVE NEGOTIATED SCHEDULE CHANGES FOR DELIVERABLES 45.08.05 AND 59.03.02, 3) APPROVE PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENT (CI) FOR DELIVERABLE 57.08, 4) APPROVE PROPOSAL DCC GFY24- 56 CHANGE REQUEST (CR) 7136, 5) APPROVE NO COST CR 7131.
September 18, 2024P00143OTHER ADMINISTRATIVE ACTIONno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE A STOP WORK ORDER PERTAINING TO WORK UNDER CR 7004 STUDENT DEBT RELIEF COMMUNICATION SUPPORT.
September 10, 2024P00141SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$395,626THE PURPOSE OF THIS MODIFICATION IS TO 1)MOVE FORWARD WITH OPTION D AND BACKING OUT THE CODE FROM R2.2 FOR CR 6761, 2) APPROVE NEGOTIATED SCHEDULE CHANGES, 3) APPROVE PPO CI FOR DELIVERABLE 57.08, 4) APPROVE PROPOSAL DCC GFY24-34 CR 6851, 5) APPROVE PROPOSAL DCC GFY24-49 REV01 DCC INVISION, FIGMA AND FIGJAM LICENSES AND 6) APPROVE NO COST CR 6729.
September 6, 2024P00140CHANGE ORDERno moneyTHIS MODIFICATION IS TO ISSUE A STOP WORK ORDER FOR WORK RELATED TO STUDENT DEBT RELIEF (SDR).
September 4, 2024P00139FUNDING ONLY ACTIONno moneyTHE PURPOSE OF THIS MODIFICATION IS TO EXCHANGE FUNDS IN ORDER TO USE NONRECURRING EXPENSE FUNDS (NEF). FSA RECEIVED APPROVAL TO EXCHANGE FUNDING THATS ALREADY COMMITTED AND OBLIGATION BALANCES FOR USDA IMPLEMENTATION REQUISITIONS THAT MEET THE QUALIFIED LANGUAGE.
August 30, 2024P00138SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,283,659THE PURPOSE OF THIS MODIFICATION IS TO 1. ADD FAR CLAUSE 52.232-32 2. UPDATE SECTION D2.14. EDAR 3452.243-70 3. APPROVE PROPOSAL DIGITAL AND CUSTOMER CARE (DCC) GFY24-22 CHANGE REQUEST (CR) 6908 4. DCC GFY24-53 O&M INFORMATION DISSEMINATION COMMUNICATIONS
August 27, 2024P00137SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,465,662THE PURPOSE OF THIS MODIFICATION IS TO APPROVE 1) APPROVE NEGOTIATED SCHEDULE CHANGES FOR SPECIALTY PROCESSING SUBSYSTEM (SPS) PHASE 2 TEST PLANNING, UAT (USER ACCEPTANCE TESTING) PACKAGE, AND IMPLEMENTATION, SPS TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER EDUCATION (TEACH) SCOPE, AND CHANGE REQUEST (CR) 6303 THE REVISED DELIVERABLE SUBMISSION DATES, 2) PROPOSAL DIGITAL AND CUSTOMER CARE SOLUTION (DCC) GFY24-52 AIDAN DIALOGFLOW, 3) PROPOSAL DCC GFY24-43 DCC FAFSA COMMUNICATIONS SUPPORT, 4) PROPOSAL DCC GFY24-51 DCC DEBT RELIEF COMMUNICATIONS SUPPORT, 5) PROPOSAL DCC GFY24-48 PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENTS (CI) R3.0 CONTINUOUS IMPROVEMENTS - PPO 33911, 6) PROPOSAL DCC GFY24-45 CR 6731 PPO NEW LETTER OF CREDIT REASONS ADDED TO LIST OF VALUES (LOV), 7) NO COST CR DCC - 7076 - COMMON ORIGINATION AND DISBURSEMENT (COD) JIRA-CONFLUENCE MIGRATION TO FSA CLOUD JIRA/CONFLUENCE.
August 20, 2024P00136SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION FOR DIGITAL AND CUSTOMER CARE PROPOSAL GFY24-48 PPO CI R3.0 CONTINUOUS IMPROVEMENTS.
August 15, 2024P00134SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$798,410THE PURPOSE OF MODIFICATION 134 IS TO 1) APPROVE NEGOTIATED SCHEDULE CHANGES TO DELIVERABLES 45.07.12.01 AND 45.07.12.02, 2) APPROVE CHANGE REQUESTS (CR)/PROPOSALS GFY24-44 CR DCC 7050, PROPOSAL GFY24-46 CR DCC 6982, PROPOSAL GFY24-47 CR DCC 7049, AND PROPOSAL GFY24-42 DCC PAID MEDIA SUPPORT, 3) EXTEND THE UNDEFINITIZED CONTRACT ACTION DEFINITIZATION DATE FOR CR 6908, AND 4) APPROVE NO COST CRS DCC 7135, DCC 7126 AND DCC 7079.
August 14, 2024P00133SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$5,725,800THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE THE NEGOTIATED SCHEDULE CHANGES FOR DELIVERABLE # 52.02.04.02, 52.05.03, 52.06.01, AND 52.07.01, 2) APPROVE THE UPDATED SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) OF THE DIGITAL AND CUSTOMER CARE SOLUTION (DCC) TASK ORDER, 3) APPROVE CHANGE REQUEST 7005 UNIFIED SERVICING AND DATA SOLUTIONS (USDS) - SPECIALTY PROCESSING SUBSYSTEM (SPS) PHASE 1 OPERATIONAL SUPPORT, AND 4) APPROVE PROPOSAL DCC GFY24-15 REV03 DESIGN SERVICES FOR OPTION YEAR 2 AND 3.
August 2, 2024P00132SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE EXECUTED UNDEFINITIZED CONTRACT ACTIONS FOR PAID MEDIA SUPPORT, FAFSA COMMUNICATIONS SUPPORT, CHANGE REQUESTS DCC 6908-SABER -ENABLE 2025-26 FAFSA AWARD YEAR AND DCC 7005-SPS PHASE 1 OPERATIONAL SUPPORT. THIS MODIFICATION ALSO APPROVES THE NO COST CHANGE REQUESTS DCC 7106-SABER - UPDATE PAS ADDRESS MATCHING LOGIC AND PPO 7218-NEXTGEN PPO: AIMS TO SYNC FSA PARTNER CONNECT DISABLEMENT AND DEACTIVATION.
July 31, 2024P00131SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,205,361THE PURPOSE OF MODIFICATION 131 IS TO 1) APPROVE THE PROCUREMENT OF DOCUSIGN ENVELOPES 2) APPROVE CHANGE REQUEST (CR) 7061, 7053, 7004, 7052, 7067, 7054 AND 3) APPROVE PROPOSAL GFY24-38.
July 26, 2024P00130SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,473,980THE PURPOSE OF THIS IS TO 1) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS FOR DELIVERABLES 45.07.11 AND 56.03.02, 2) APPROVAL OF PROPOSAL DIGITAL AND CUSTOMER CARE SOLUTION (DCC) GFY24-31 PARTNER PARTICIPATION AND OVERSIGHT (PPO) R2.2 CONTINUOUS IMPROVEMENTS (CI), 3) APPROVAL OF PROPOSAL DCC GFY24-36 CHANGE REQUEST (CR) 7075 SABER - DIGITIZE THE NO-SSN ATTESTATION AND VALIDATION OF IDENTITY FORM, 4) APPROVAL OF PROPOSAL DCC GFY24-29 CR 7041 UNIFIED SERVICING AND DATA SOLUTION (USDS) - DCC - SINGLE SIGN ON - SERVICER TO STUDENTAID.GOV SELF-SERVICE FLOW REDIRECTS, 5) APPROVAL OF PROPOSAL DCC GFY24-35 USDS COMMUNICATIONS SUPPORT, 6) APPROVAL OF NO COST CRS PPO 7073 - FVT-GAINFUL EMPLOYMENT (GE) PHASE 1 COMPLIANCE OPERATIONS, AND DCC 7105 - STUDENT DEBT RELIEF (SDR) - DCC CUSTOMER CARE PLATFORM (CCP) SUPPORT OF STUDENT DEBT RELIEF.
July 23, 2024P00129SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 129 IS TO EXECUTE THE UNDEFINITIZED CONTRACT ACTIONS FOR THE MARKETING AND COMMUNICATIONS SUPPORT OF FAFSA PAID MEDIA SUPPORT, FAFSA COMMUNICATIONS SUPPORT, USDS COMMUNICATIONS SUPPORT. THIS MODIFICATION ALSO APPROVES THE NO COST CR 7074 SABER - PAS - ARCHIVE UNUSED LIMITED ACCOUNTS.
July 17, 2024P00128SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHIS MODIFICATION IS FOR THE UNDEFINITIZED CONTRACT ACTIONS FOR 1) CHANGE REQUESTS (CR) 7053 NEXTGEN PARTNER CONNECT/PARTNER PARTICIPATION & OVERSIGHT (PPO)- FSA PARTNER CONNECT INQUIRY ESCALATIONS VIA SALESFORCE, 2) CR 7061 NEXTGEN PPO - UPDATING PARTNER CONNECT CONTACT CUSTOMER SUPPORT FORM AND 3) PARTNER CONNECT IMPROVEMENT TEAM.
July 11, 2024P00127SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 127 IS TO REVISE THE UNDEFINITIZED CONTRACT ACTION FROM MODIFICATION 121, EXECUTED ON JUNE 26, 2024. THE DEFINITIZATION DATE IS CHANGED FROM JULY 12, 2024 TO AUGUST 2, 2024.
July 11, 2024P00126SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$22,402,572THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE INCREMENTAL FUNDING FOR DCC AND PPO O&M. THIS MODIFICATION ALSO PROVIDES FUNDING FOR AGILE DEVELOPMENT ENHANCEMENTS NEEDED TO STABILIZE THE PARTNER CONNECT SYSTEM.
July 11, 2024P00125SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$423,181THE PURPOSE OF THIS MODIFICATION IS TO APPROVE THE REQUEST FOR EQUITABLE ADJUSTMENT FOR PROPOSAL GFY24-13 CHANGE REQUEST 6317 EVENT LOG MANAGEMENT - OMB MEMO M-21-31.
July 3, 2024P00124SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,624,743THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS FOR SINGLE SIGN ON (SOO) DELIVERABLES 45.08.03, 45.08.04, 45.08.05, 45.08.06, 45.12.03, 45.12.04, 45.12.05, 45.12.06, SPECIALTY PROCESSING SUBSYSTEM (SPS) DELIVERABLES 45.07.17, 45.07.18, AND 24-25 FAFSA SCOPE, 2) APPROVE DIGITAL & CUSTOMER CARE (DCC) GFY22-62 BUSINESS PROCESS OPERATIONS (BPO) USER ACCESS TIERS 14 THROUGH 16, 3) APPROVE DCC GFY24-32 ADDITIONAL ADOBE CAMPAIGN ACTIVE PROFILES, 4) APPROVE PROPOSAL DCC GFY24-31 PARTNER PARTICIPATION AND OVERSIGHT (PPO) CONTINUOUS IMPROVEMENTS (CI) - R2.2 PRISON EDUCATION IMPROVEMENT (PPO-32376), 5) APPROVE PROPOSAL DCC GFY24-26 REV01 CHANGE REQUEST (CR) 6621 SABER - FAFSA STUDENT AID SUMMARY AND STUDENTAID.GOV SUMMARY ALIGNMENT PHASE 2, 6) APPROVE PROPOSAL PPO GFY24-33 CHANGE REQUEST (CR) 6621 STUDENT AID AND BORROWER ELIGIBILITY REFORM (SABER) - FAFSA STUDENT AID SUMMARY AND STUDENTAID.GOV SUMMARY ALIGNMENT PHASE 2
July 3, 2024P00123SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO APPROVE THE NO COST CHANGE REQUESTS (CR) DIGITAL AND CUSTOMER CARE SOLUTION (DCC) - 7074 - DCC CUSTOMER CARE PLATFORM (CCP) CLOUD MIGRATION PHASE 1, DCC - 7066 - DIRECT LOAN INTEREST RATES EFFECTIVE JULY 1, 2024, DCC - 7086 - SABER UPDATES TO 2025-26 STUDENT AID INDEX TABLES, DCC - 7077 - DCC - SABER - PERSON AUTHENTICATION SERVICE (PAS) TO REMOVE UNNECESSARY TRANSUNION KNOWLEDGE BASED VERIFICATION REQUESTS, DCC - 6676 - UNIFIED SERVICING AND DATA SOLUTION (USDS) - CONSOLIDATION ORIGINATOR UPDATES, DCC - 7083 - SPECIALTY PROCESSING SUBSYSTEM (SPS) - DATA CLEANUP TO SUPPORT SPS PHASE 1 SERVICE READINESS, DCC - 6948 - NEXT GEN (NG) DCC CUSTOMER CARE PLATFORM UPGRADE - MIGRATION TO THE CLOUD, AND PPO - 6948 - NG DCC CUSTOMER CARE PLATFORM UPGRADE - MIGRATION TO THE CLOUD.
June 28, 2024P00122SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION P00122 IS TO ISSUE AN UNDEFINITIZED CONTRACT ACTION (UCA) TO PARTIALLY FUND CHANGE REQUEST (CR) 7005 AND EXTEND SPECIALTY PROCESSING SYSTEM (SPS) OPERATIONS AND MAINTENANCE (O&M) THROUGH 7/31/2024.
June 27, 2024P00121SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO EXECUTE THE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST 6908 SABER - ENABLE 2025-26 FAFSA AWARD YEAR
June 25, 2024P00120SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 120 IS TO REVISE THE UNDEFINITIZED CONTRACT ACTION FROM MODIFICATION 119, EXECUTED ON JUNE 17, 2024. THE PROPOSAL DUE DATE AND START OF NEGOTIATIONS IS ADJUSTED FROM 06/25/2024 TO 06/28/2024 AND THE DEFINITIZATION DATES CHANGED FROM 7/03/2024 TO 07/12/2024.
June 17, 2024P00119SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHIS MODIFICATION IS TO EXECUTE THE UNDEFINITIZED CONTRACT ACTION FOR CHANGE REQUEST (CR) 7075 SABER - DIGITIZE THE NO-SSN ATTESTATION AND VALIDATION OF IDENTITY FORM.
June 14, 2024P00118SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,822,048THE PURPOSE OF THIS MODIFICATION IS TO 1) APPROVE THE REVISED PERFORMANCE WORK STATEMENT FOR PROPOSAL DCC GFY23-19 REV01, 2) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS FOR DELIVERABLES 45.07.07, 45.07.11, AND 45.07.14, 3) APPROVE FEATURE RELEASE SCHEDULE FOR CHANGE REQUEST (CR) 6802, 4) APPROVE CR 7025 PROPOSAL DCC GFY24-30, 5) APPROVE PROPOSAL DCC GFY24-21 REV03, AND 6) APPROVE NO-COST CRS PPO 7034, DCC 7034, FSA CLOUD 7034, DCC 7045, FSA CLOUD 7004 AND DCC 6818.
June 5, 2024P00117SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO 1) INCORPORATE CONTRACT CLAUSE EDAR 3452.239-71, 2) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) MOVE UNUSED FUNDING FROM CONTRACT YEAR 4 (CY4) TO CY6 IN CLIN 017B PARTNER PARTICIPATION AND OVERSIGHT (PPO) OPERATIONS AND MAINTENANCE (O&M) & INFRASTRUCTURE, 4) APPROVE PROPOSAL GFY24-25 PPO CONTINUOUS IMPROVEMENTS (CI) SERVICE PACK (SP) 2.1.10 CRITICAL IMPROVEMENTS, 5) APPROVE PROPOSAL GFY24-27 PPO CI SP2.1.15 CRITICAL IMPROVEMENTS, 6) APPROVE NO-COST CHANGE REQUESTS (CR) DIGITAL CUSTOMER CARE (DCC) 6982, 6983, 6919, 7001, 7021, 7023, 7028, AND 7045
May 15, 2024P00116SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$23,592,301THE PURPOSE OF THIS MODIFICATION IS TO 1) OBLIGATE FUNDING TO INCREMENTALLY FUND OPERATIONS AND MAINTENANCE OF OPTION YEAR 1, 2) DE-OBLIGATE FUNDING AS A RESULT OF REFUND CHECKS APPLIED TO THE CONTRACT, 3) UPDATE CONTRACT CLAUSE D2.1. EDAR 3452.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (MARCH 2011).
May 3, 2024P00115SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$464,505THE PURPOSE OF THIS MODIFICATION IS TO 1) INCORPORATE MINIMAL VIABLE PRODUCT PLAYBOOK, 2) APPROVE OF FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-24 CR 6768 MOHELA PUBLIC SERVICE LOAN FORGIVENESS (PSLF) AND TEACHER EDUCATION ASSISTANCE FOR COLLEGE AND HIGHER EDUCATION (TEACH) HISTORICAL IMAGES TRANSITION, AND 3) APPROVE NO-COST CRS DCC 6973 AND DCC 7024.
April 18, 2024P00114SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$864,819THE PURPOSE OF MODIFICATION 114 IS TO 1) APPROVE PROPOSAL/CHANGE REQUEST (CR) DIGITAL & CUSTOMER CARE (DCC) GFY24-23 6844 UNIFIED SERVICING AND DATA SOLUTION (USDS) - ENTERPRISE DATA WAREHOUSE & ANALYTICS (EDWA) AND DCC SUPPORT FOR USDS THIRD PARTY DEBT RELIEF (TPDR) SCOPE, 2) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-22 6908 STUDENT AID AND BORROWER ELIGIBILITY REFORM (SABER) - ENABLE 2025-26 FAFSA AWARD YEAR, 3) APPROVE NO-COST CR DCC 7014 - SABER - REPROCESSING FUNCTIONALITY TO ADDRESS CORRECT INTERNAL REVENUE SERVICE (IRS) DATA DISCREPANCIES.
April 11, 2024P00113SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$487,297THE PURPOSE OF MODIFICATION 113 IS TO 1) APPROVE OF FEATURE RELEASE SCHEDULING ADJUSTMENTS, 2) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-19 CR 6840 USDS - SINGLE SIGN ON IMPLEMENTATION, AND 3) APPROVE NO-COST CRS DCC 6981, AND 6985.
April 5, 2024P00112SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$73,530THE PURPOSE OF MODIFICATION 112 IS TO 1) APPROVE OF FEATURE RELEASE SCHEDULING ADJUSTMENTS, 2) APPROVE PROPOSAL/CHANGE REQUEST DCC GFY24-20 CR 6931 USDS 508 COMPLIANT BORROWER FORMS, AND 3) APPROVE NO-COST CRS DCC 6963, DCC 6946, DCC 6949, DCC 6942, DCC 6968, DCC 6916
March 26, 2024P00111SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,841,090THE PURPOSE OF THIS MODIFICATION IS TO 1) UPDATE KEY PERSONNEL, 2) APPROVE OF FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) APPROVE PROPOSAL GFY24-17 PPO CI SP2.0.5 CRITICAL IMPROVEMENTS, 4) APPROVE CHANGES TO MEDALLIA, 5) APPROVE PROPOSAL DCC GFY24-15 DESIGN SERVICES, 6) APPROVE DCC GFY22-62 BPO USER ACCESS TIERS 5 THROUGH 13, 7) APPROVE CR PPO 6901, 8) APPROVE CR DCC 6928, AND 9) APPROVE NO COST CRS DCC 6891, DCC 6748, DCC 6894, AND PPO 6749.
March 12, 2024P00110SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,635,610THE PURPOSE OF THIS MODIFICATION 110 IS TO APPROVE CHANGE REQUEST CR 6857 WHICH INCLUDES BASE YEAR 5 AND OPTION YEARS 1, 2, AND 3 O&M
March 1, 2024P00108SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,872,011THE PURPOSE OF MODIFICATION 108 IS TO 1) APPROVE RELEASE SCHEDULE ADJUSTMENTS 2) MODIFY THE PERFORMANCE WORK STATEMENT FOR AIDAN APPROVE CRITICAL IMPROVEMENT 57.08 3) APPROVE CHANGE REQUESTS 6242, 6841, 6853, 6810, & 6819.
February 28, 2024P00109SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 109 IS TO RECONCILE VARIOUS ACCOUNTING ISSUES AMONGST BASE PERIOD FUNDING CONTRACT LINE ITEMS.
February 20, 2024P00107SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 107 IS TO 1) UPDATE THE WAGE DETERMINATIONS 2) UPDATE AND CAPTURE AN ACCURATE PORTFOLIO OF SOFTWARE ON THE CONTRACT 3) ADD SOFTWARE LICENSE AGREEMENTS 4) UPDATE EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) CLAUSE.
February 2, 2024P00106EXERCISE AN OPTION+$24,095,114PURPOSE OF MODIFICATION 106 IS TO 1) EXERCISE OPTION YEAR 1 OF 91003119F0003 WITH A PERIOD OF PERFORMANCE OF 2/20/2024 - 2/19/2025, AND 2) OBLIGATE FUNDING FOR OPERATIONS AND MAINTENANCE FOR OPTION YEAR 1, QUARTER 1 (2/20/2024 - 5/19/2024).
January 19, 2024P00105SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$285,801THE PURPOSE OF MODIFICATION 105 IS TO 1) HAVE A PARTNER PARTICIPATION AND OVERSIGHT (PPO) MINIMAL VIABLE PRODUCT (MVP) R2.0 PLACEHOLDER, 2) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS, 3) DE-OBLIGATE FUNDING FROM STUDENT DEBT RELIEF COMMUNICATIONS, 4) APPROVE PROCUREMENT FOR DOCUSIGN ENVELOPES, 5) APPROVE CHANGE REQUEST 6815
November 29, 2023P00104SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$470,629THE PURPOSE OF MODIFICATION 104 IS TO 1) APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS 2) REALLOCATE DESIGN HOURS FROM CHANGE REQUEST (CR) 6525 AND 6591 TO A DESIGN DRAWDOWN BUCKET 3) APPROVE PROPOSAL PPO GFY24-04 4) APPROVE CR 6802 5) APPROVE DCC AND PPO CRS 6675 6) APPROVE CRS 6854, 6865, 6804, 6817 AND 7) CHANGE THE PRIMARY ADMIN COR.
November 8, 2023P00103SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 103 IS TO 1) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS 2) APPROVE THE NO COST CHANGE REQUESTS(CR) PPO 6790 AND DCC 6790
October 27, 2023P00102SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 102 IS TO APPROVE- 1. PPO (PARTNER PARTICIPATION AND OVERSIGHT) RELEASE 2 ADDITIONAL USER ACCEPTANCE TESTING (UAT) TASKS, 2. PPO R2.0 MVP (MINIMAL VIABLE PRODUCT) UAT PLAYBOOK AND RE-BASELINED 2.0 SCHEDULE, 3. ADMINISTRATIVE CHANGE TO RENAME THE DELIVERABLE NUMBERS FOR PPO BUILD DELIVERABLES, 4. PPO R3.0 DELIVERABLE PACKAGE BREAKOUT FOR NEW FAFSA PROCESSING SYSTEM (FPS).
September 29, 2023P00101SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$997,500THE PURPOSE OF THIS MODIFICATION IS TO 1) AWARD AND OBLIGATE FUNDS FOR THE PROCUREMENT OF DOCUSIGN ENVELOPES.
September 28, 2023P00100SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,470,727THE PURPOSE OF MODIFICATION 100 IS TO 1) INCORPORATE EDAR 3452.204-72 2) APPROVE CRS 6762, 6761 DCC, 6761 PPO, 6803, 6690, 6303 3) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS.
September 27, 2023P00099FUNDING ONLY ACTION+$9,211,209THE PURPOSE OF MODIFICATION 99 IS TO FUND OPERATIONS AND MAINTENANCE FOR DIGITAL AND CUSTOMER CARE (DCC).
September 25, 2023P00098SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$689,760THE PURPOSE OF MODIFICATION 98 IS TO 1) CORRECT MOD P00096 CR DCC 6666 2) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS AND 3) APPROVE CRS 6692, 6775, 6758
September 15, 2023P00097SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$6,979,821THE PURPOSE OF MODIFICATION 97 IS TO 1) INCREMENTALLY FUND PREVIOUSLY AWARDED DCC AND PPO O&M FOR CY5 AND 2) REDUCE THE VALUE OF PPO O&M.
September 11, 2023P00096SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$125,759THE PURPOSE OF MODIFICATION 96 IS TO 1) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS FOR PPO R2.0 2) CONSOLIDATE DELIVERABLES 3) APPROVE PPO 2.0.01 - ELEVEN ENHANCEMENTS 4) APPROVE CRS 6643, 6666
September 5, 2023P00095SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$229,532THE PURPOSE OF MODIFICATION 95 IS TO 1) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS FOR CR 6620 AND CR 6244 2) DE-OBLIGATE REMAINING DEBT RELIEF DELIVERABLES 3) MOVE FUNDS FROM CLIN 009B TO CLIN 028B 4) APPROVE CR 6488, 6657, 6742, 6755, 6780, 6718
August 18, 2023P00094SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$726,540THE PURPOSE OF MODIFICATION 94 IS TO 1. APPROVE OF FEATURE RELEASE SCHEDULING ADJUSTMENTS FOR CR 6620, 6543, AND 6636 2. APPROVE CHANGE REQUESTS 6632, 6694, 6623, AND 6666 3. APPROVE NO COST CHANGE REQUESTS 6701, 6483, 6552, 6670, 6727, 6738, 6670, 6719, 6648, AND 6756.
August 8, 2023P00093FUNDING ONLY ACTION+$9,757,069THE PURPOSE OF MODIFICATION 93 IS TO INCREMENTALLY FUND PREVIOUSLY AWARDED CONTRACT YEAR 5 DCC & PPO OPERATIONS AND MAINTENANCE (O&M).
July 21, 2023P00092SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$94,553THE PURPOSE OF MODIFICATION 92 IS TO 1) PPO RELEASE 2.0 USER ACCEPTANCE TESTING (UAT), MINIMAL VIABLE PRODUCT (MVP) PLAYBOOK, 2) APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS, 3) UPDATE DEBT RELIEF O&M SUPPORT, 4) APPROVE CHANGE REQUEST 6689, 6669, AND 4) REVISE MODIFICATION 90'S ATTACHMENT S.
July 10, 2023P00091SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO ADJUST THE DELIVERABLE DATES FOR PARTNER PARTICIPATION AND OVERSIGHT (PPO) RELEASE 2 AND INCREASE THE LEVEL OF O&M SUPPORT FOR PPO RELEASE 1.
July 6, 2023P00090SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,724,212THE PURPOSE OF MODIFICATION 90 IS TO 1) ADD FAR 52.204-27, 2) REVISE FEATURE RELEASE SCHEDULE, 3) APPROVE PROPOSAL GFY23-32 AND CHANGE REQUESTS 6570, 6622, 6489, 6514, 6662, 6617, 6570 (PPO), 6678, 6679, 6579 (PPO), AND 6708.
June 20, 2023P00089SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$9,813,027THE PURPOSE OF MODIFICATION 89 IS TO 1) OBLIGATE FUNDING FOR DCC CY5 O&M, 2) APPROVE CHANGE REQUESTS 6584, 6620, AND 6636.
June 15, 2023P00088SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$14,633,951THE PURPOSE MODIFICATION 88 IS TO REMOVE SERVICING ON-HOLD DELIVERABLES AND APPROVE PROPOSAL GFY23-26.
June 1, 2023P00087SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,733,977THE PURPOSE OF MODIFICATION 87 IS TO APPROVE OF 1) FEATURE RELEASE SCHEDULING ADJUSTMENTS, 2) PROPOSALS GFY23-29, 23-09, AND 3) CHANGE REQUESTS 6591, 6542, 6650, 6645, 6610, 6601, 6626, 6489, 6643, AND 6636.
May 17, 2023P00086SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,463,897THE PURPOSE OF MODIFICATION 86 IS TO 1) OBLIGATE INCREMENTAL FUNDING FOR O&M CY5, Q2, 2) UPDATE THE PWS RECONCILE CARES ACT, 3) FUNDING APPROVE CHANGE REQUESTS 6242, 6252, 6565, 6455, AND 4) APPROVE PROPOSALS GFY23-19, GFY23-01.
April 25, 2023P00085SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 85 IS TO REDUCE THE SCOPE OF CONTRACT YEAR 5 OPERATIONS AND MAINTENANCE COSTS.
April 21, 2023P00084SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$9,404,374THE PURPOSE OF MODIFICATION 84 IS TO APPROVE OF CHANGE REQUESTS 6563, 6574, UPDATE CLIN STRUCTURE, AND TO ADD INCREMENTAL FUNDING.
April 5, 2023P00083SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,857,783THE PURPOSE OF MODIFICATION 83 IS TO APPROVE OF CHANGE REQUESTS 6540, 6543, 6544, 6550, AND 6606.
March 30, 2023P00082SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,652,298THE PURPOSE OF MODIFICATION 82 IS APPROVE AND FUND CHANGE REQUESTS 6525, 6533, 6557 APPROVE FEATURE RELEASE SCHEDULE ADJUSTMENTS AND UPDATE KEY PERSONNEL.
March 23, 2023P00081SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$7,129,789MODIFICATION 81 UPDATES THE PERFORMANCE WORK STATEMENT, OBLIGATES FUNDING FOR CONTRACT YEAR 5, QUARTER 2 DCC OPERATIONS AND MAINTENANCE, APPROVE CHANGE REQUEST 6244 AND 6562.
March 13, 2023P00080SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE−$10,551,481THIS MODIFICATION 1) DEOBLIGATES THE CONTRACT YEAR 4 CANCELLATION CEILING, 2) UPDATES KEY PERSONNEL, 3) ADJUSTS DELIVERABLE AND PAYMENT SCHEDULES, 4) APPROVES CHANGE REQUESTS 5596, 6373, 5912, 6367, AND 6528.
February 15, 2023P00079SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$21,840,043THE PURPOSE OF THIS MODIFICATION IS TO ADD INCREMENTAL FUNDING. THIS MODIFICATION ALSO INCORPORATES EDAR 3452.232-72 LIMITATION OF GOVERNMENT'S OBLIGATION CLAUSE.
February 8, 2023P00078SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,101,103THE PURPOSE OF MODIFICATION 78 IS TO MOVE CONTRACT LINE ITEMS FOR CR 6456 APPROVE FEATURE RELEASE SCHEDULING ADJUSTMENTS APPROVE CHANGE REQUESTS 6399, 6512, AND NO COST CHANGE REQUESTS.
January 31, 2023P00077SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,590,310MOD 77 UPDATES SERVICE CONTRACT ACT (SCA) WAGE DETERMINATIONS KEY PERSONNEL FIXES A FUNDING ERROR IN MOD 75 UPDATES FEATURE RELEASE SCHEDULE FOR SUMMER AND FALL '23 RELEASE AND APPROVES CHANGE REQUESTS 6457, 6444, 6456, DESCOPE GFY22-33 REV01, 5912 REV02, 6362, AND 6481, AND THE REMOVAL OF DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS), AND REMOVAL OF BUSINESS PROCESSING OPERATIONS (BPO) USER ACCESS - TIERS 5 THROUGH 20.
January 10, 2023P00076SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 76 IS TO UPDATE SECTION D2.14. EDAR 3452.243-70 KEY PERSONNEL (MAR 2011) INCORPORATE FEATURE RELEASE SCHEDULING ADJUSTMENTS EDMAPS DATA LAKE PHASE 2, CRS 6215 - PROOF OF CONCEPT FOR DCC VIRTUAL INFRASTRUCTURE SOLUTION, 6203 - FSA CLOUD DIRECTIVE BASED ON EXECUTIVE ORDER (EO) 14028 PERFORMANCE REPORT, CR 6344 - USDS DEVELOPMENT - REQUIREMENTS AND DESIGN, AND 6244 - DIGITAL PLATFORM REPORTING SUPPORT UPDATE MILESTONE DELIVERABLE AND PAYMENT SCHEDULE DUE TO THE DELAY OF GFY22-63 REV02 CR 6389 - LD - LOAN FORGIVENESS INCOME VERIFICATION FORM AND GFY22-64 REV04 CR 6396 - LOAN FORGIVENESS ATTESTATION FORM UPDATES AND PARENT ATTESTATION FORM (PHASE 2) APPROVE DCC GFY22-48 REV01 PPO R3.0 SCHEDULE RE-BASELINE AND MEMORIALIZE NO-COST CHANGE REQUESTS.
December 5, 2022P00075SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$464,063THE PURPOSE OF THIS MODIFICATION IS TO UPDATE KEY PERSONNEL, IMPLEMENT CONTINUOUS IMPROVEMENT (CI) FOR DEBT RELIEF INCREASE CAPACITY TESTING, INCORPORATE SCHEDULE ADJUSTMENTS, AND APPROVE CHANGE REQUEST 6187.
December 2, 2022P00074SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$155,659THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE PERFORMANCE WORK STATEMENT TO ADD CONTENT LOADING PROCESS UPDATES AND DEFECT SLA ASSUMPTION, INCORPORATE SEM RUSH SOFTWARE LICENSE RENEWAL, CORRECT MINOR ERRORS WITH MILESTONE DELIVERABLES, REDUCE THE SCOPE OF CLIN 0001 (CUSTOMER JOURNEYS), IMPLEMENT CONTINUOUS IMPROVEMENT FOR DEBT RELIEF BETA APPLICATION, REVISE PPO O&M FUNDING, AND APPROVE PROPOSAL GFY22-62.
September 30, 2022P00073SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$5,242,724THE PURPOSE OF MODIFICATION 73 IS TO MEMORIALIZE CHANGE REQUEST 6396 FOR DEBT RELIEF ENHANCEMENTS AND GOOGLE ANALYTICS UPGRADES.
September 30, 2022P00072SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,442,222THE PURPOSE OF MODIFICATION 72 IS TO CORRECT FUNDING ERROR FOR CR 6100, APPROVE SCHEDULING ADJUSTMENTS FOR DCC MILESTONE DELIVERABLES, AND OBLIGATE INCREMENTAL FUNDING FOR CONTRACT YEAR 4 PARTNER PARTICIPATION AND OVERSIGHT O&M.
September 29, 2022P00071SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$18,006,117THE PURPOSE OF MODIFICATION 71 IS TO OBLIGATE INCREMENTAL FUNDING FOR CY4 DCC O&M AND TO APPROVE OF PROPOSAL GFY22-28 REV01 CR 6100 FOR OPTIONAL INTEGRATE STATUS CENTER WITH NATIONAL STUDENT LOAN DATA SYSTEM (NSLDS).
September 28, 2022P00070SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,613,345CHANGE REQUESTS (CR) 6297-PAS IDAR AUTOMATION AND FRAUD DETECTION, 6389 - LOAN FORGIVENESS INCOME VERIFICATION FORM 5912 - FUTURE ACT - FEDERAL TAX INFORMATION MODULE - PHASE 1, AND OTHER SUPPORTING CONTRACT ACTIONS TOO LARGE TO FIT IN THIS DESCRIPTION BOX.
September 26, 2022P00069SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$97,940THE PURPOSE OF MODIFICATION 69 IS TO ADD CHANGE REQUESTS (CR) 6244 AND 6342 MEMORIALIZE NO COST CRS 6329 AND 6401 ADJUST FEATURE RELEASE SCHEDULES DUE TO THE STUDENT DEBT RELIEF PLAN AND REPLACE FY21 FUNDING WITH FY22 FOR PPO RELEASE 3.0.
September 22, 2022P00068SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$7,245,455THE PURPOSE OF MODIFICATION 68 IS TO ADD CHANGE REQUESTS (CR) 6145 - PPO - ENFORCE PIV/PIV I AUTHENTICATION, 6252 - ALLOW CREATION OF FSA ID BY APPLICANTS WITHOUT SSNS 6332 - 2024-25 FAFSA INTEGRATION 6380 - AKAMAI STUDENTAID VISITOR PRIORITIZATION 6386 - ENABLING SINGLE SIGN-ON USING FSA ENTERPRISE IAM 6413 - DCC DIGITAL PLATFORM MINOR ENHANCEMENT/IMPROVEMENT TICKETS FOR 6.1 RELEASE AND 5965 - SABER FAFSA SIMPLIFICATION - IDENTIFY INCARCERATED FAFSA APPLICANT IN ADDITION TO PROPOSALS GFY22-54 REV01 PPO R2.0 SCHEDULE RE-BASELINE AND GFY22-55 SUPPLEMENTARY STANDARD CAMPAIGN SUPPORT REQUIREMENT FOR ADDITIONAL HOURS. THE MODIFICATION ALSO UPDATES ATTACHMENTS TO ALIGN CR 6310 - MOVING THE MULTIPLE SERVICER SURVEY TO MEDALLIA WITH THE WINTER '22 RELEASE FROM THE SPRING '23 RELEASE.
September 16, 2022P00067SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$7,952,170THE PURPOSE OF THIS MODIFICATION IS TO ADD CHANGE REQUESTS (CR) 6242 - NEXT GEN PARTNER CONNECT - LEARNING MANAGEMENT SYSTEM REHOSTING (BUILD ONLY), 6307 - FAFSA CYCLE IMPLEMENTATION FUNDING, 6376 - IVR CAPACITY, 6378 - FORM TEMPLATE DEVELOPMENT, AND MEMORIALIZE NO COST CR 6133 - NEXT GEN PPO - RELEASE 3.0 TRANSITION & INTERSYSTEM TESTING FOR PARTNER CONNECT ROLE MANAGEMENT .
September 9, 2022P00066SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$620,064THE PURPOSE OF MODIFICATION 66 IS TO MEMORIALIZE CHANGE REQUESTS (CR) 6310, 6344, AND PROPOSAL GFY22-44. THE MODIFICATION ALSO DESCOPES GFY22-28 AND UPDATES FEATURE RELEASE SCHEDULES.
August 31, 2022P00065SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,372,587THE PURPOSE OF MODIFICATION 65 IS TO APPROVE PROPOSAL GFY22-16 AND CHANGE REQUESTS 6096, 6166, 6217, 6221, AND 6370 TO ENHANCE THE DIGITAL CUSTOMER CARE PLATFORM AND SERVICES.
August 17, 2022P00064SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$20,384,520THE PURPOSE OF MODIFICATION 64 IS TO INCREMENTALLY FUND CY4 O&M FOR DCC AND PPO, APPROVE CHANGE REQUEST 6276, AND MEMORIALIZE VARIOUS NO-COST CRS.
August 12, 2022P00063SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF MODIFICATION 63 IS TO ADJUST PARTNER PARTICIPATION AND OVERSIGHT (PPO) SYSTEM RELEASES 2.0 AND R3.0 DELIVERABLE DATES, APPROVE CHANGE REQUEST 6210 FOR THE RETIREMENT OF MYSTUDENTAID MOBILE APPLICATION, AND MEMORIALIZE NO-COST CHANGE REQUESTS.
August 8, 2022P00062SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$6,129,284THE PURPOSE OF THIS MODIFICATION 62 IS TO UPDATE MILESTONES AND DELIVERABLES MEMORIALIZE A CONTRACT PRICE ADJUSTMENT IN ACCORDANCE WITH PROPOSAL DCC GFY20-08 REV 02 - CHANGE REQUEST (CR) 5393 MEMORIALIZE A STOP WORK ORDER FOR GFY20-17 REV 01 - CR 5424 MEMORIALIZE APPROVAL OF CHANGE REQUEST GFY22-30 REV01, GFY22-28 REV01 MEMORIALIZE NO-COST CRS REVISE PWS SECTION C.3.1.1 - TABLE 18, SERVICE LEVEL AGREEMENT (SLA) AND UPDATE TASK ORDER SECTION D.3.7 - FSA 37-3.
June 23, 2022P00054SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$22,759,809THIS MODIFICATION OBLIGATES FUNDING FOR THE FIRST QUARTER OF CONTRACT YEAR 4, IMPLEMENTS A SCHEDULE ADJUSTMENT FOR RELEASE 2.0 OF THE PARTNER CONNECT PLATFORM, AND IMPLEMENTS A CHANGE REQUEST FOR PUBLIC STUDENT LOAN FORGIVENESS RECONSIDERATIONS. THE MODIFICATION ALSO IMPLEMENTS NEW SCOPE TO SUPPORT AGILE DEVELOPMENT FOR THE VIRTUAL ASSISTANT FEATURE AND CREATIVE - PAID MEDIA SUPPORT FOR ADDITIONAL CAMPAIGNS.
June 22, 2022P00061SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$588,924THE PURPOSE OF MODIFICATION 61 IS TO FUND SABER - PELL LEU RESTORATION FOR DISCHARGE (CR 6134), FDMS REVAMP AND SIMPLIFICATION SOLUTIONING (CR 6184), PROOF OF CONCEPT (CLOUD EXECUTIVE ORDER) DCC (CR 6203), STUDENTAID.GOV CONSUMPTION OF UPDATED PAS APIS FOR THE UPGRADE OF LIMITED PAS ACCOUNTS (CR 6209), PROOF OF CONCEPT FOR DCC VIRTUAL DESKTOP INFRASTRUCTURE SOLUTION (CR 6215), AND MEMORIALIZE PREVIOUSLY APPROVED NO-COST CRS.
June 13, 2022P00060SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$20,890,645THE PURPOSE OF MODIFICATION 60 IS TO FUND QUARTER 2 OF PREVIOUSLY AWARDED CONTRACT YEAR 4 O&M (OPERATIONS AND MAINTENANCE) FOR DIGITAL CUSTOMER CARE (DCC) AND & PARTNER CONNECT/PARTNER PARTICIPATION & OVERSIGHT (PPO), ADD ADDITIONAL FUNDING TO CLIN 0021 - CARES ACT ODCS, PERFORM ADMINISTRATIVE CORRECTION TO ATTACHMENT S, OBLIGATE CHANGE REQUESTS GFY22-13, GFY22-33, & GFY22-29, AND MEMORIALIZE PREVIOUSLY APPROVED NO-COST CRS.
May 9, 2022P00059SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE−$1,172,000THE PURPOSE OF THIS MODIFICATION IS TO ADD LOCAL FSA CLAUSE 307-19- REDACTED PROPOSALS, DE-OBLIGATE REMAINING CANCELLATION CEILING FUNDS, FOR BASE YEAR 3, AND APPROVE OF THE PURCHASE OF ADDITIONAL ADOBE CAMPAIGN PROFILES.
April 22, 2022P00058SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$481,627THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE LONG-TERM STORAGE SOLUTION FOR BORROWER DEFENSE (BD) EMAILS SENT VIA MARKETING & CAMPAIGN PLATFORM (MCP), UPDATE PARTNER CONNECT TO MANAGE ROLES AND ACCESS TO THE FTI DATA VIEW APPLICATION AND THE CONSENT CHECK TOOL, FUND THE CONTRACTOR TO WORK WITH FEDERAL STUDENT AID (FSA) TO SOLUTION THE APPROACH, TIMELINE, AND DEPENDENCIES OF THE PHASE 1 UNIFIED SERVICING AND DATA SOLUTION SCOPE OF WORK, AND UPDATE DIGITAL CUSTOMER CARE (DCC) TO SUPPORT THE FOUR (4) REMAINING BUSINESS PROCESS OPERATIONS (BPO) INSTEAD OF THE FIVE (5) AS ORIGINALLY PLANNED.
April 14, 2022P00057SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$584,635THE PURPOSE OF THIS MODIFICATION IS TO MAKE SCHEDULE CHANGES TO DELIVERABLES, MAKE CHANGES TO THE PARTNER CONNECT SITE AS PART OF RELEASE 2.0, UPDATE KNOWLEDGE ARTICLES AND USER GUIDES, UPDATE THE NEW HIRE TRAINING DECK, ENABLE THE CONTRACTOR TO WORK WITH AN INDEPENDENT SERVICE AUDITOR TO PERFORM STANDARDS FOR ATTESTATION ENGAGEMENT (SSAE 18) TYPE II AUDITS, MAKE CHANGES TO THE PARTNER CONNECT SITE AS PART OF RELEASE 1.6, AND MEMORIALIZE VARIOUS NO-COST CHANGE REQUESTS
April 1, 2022P00056SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$110,199THE PURPOSE OF MODIFICATION 56 IS TO OBLIGATE FUNDING FOR MANAGED SERVICES HOURS OF THE MEDALLIA TEAM TO SUPPORT THE ONGOING OPERATIONS AND MAINTENANCE OF THE MEDALLIA PLATFORM, ADJUST FEATURE RELEASE SCHEDULES, UPDATE KEY PERSONNEL, UPDATE INFORMATION INCLUDED IN THE LABOR CATEGORIES SPREADSHEET, REPLACE THE LMM TAILORING PLAN, AND FORMALIZE VARIOUS NO-COST CHANGE REQUESTS.
March 21, 2022P00055SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$863,329THIS MODIFICATION OBLIGATES FUNDING FOR THREE SYSTEM CHANGE REQUESTS. ONE IS TO IMPLEMENT AN ELECTRONIC SIGNATURE SOLUTION FOR BORROWERS TO SIGN DOCUMENTS. THE OTHER IS TO ADD A GENDER RACE ETHNICITY SURVEY TO THE FREE APPLICATION FOR FEDERAL STUDENT AID (FAFSA) AND THE THIRD IS TO DEVELOP A PROOF OF CONCEPT FOR FSA'S BUSINESS PROCESSING OPERATIONS CUSTOMER SERVICE REPRESENTATIVES TO ACCESS MULTIPLE SYSTEMS USING A SINGLE SIGN ON METHOD.
January 26, 2022P00053SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$273,569THIS MODIFICATION COMBINES TWO CHANGE REQUESTS FOR NAVIENT'S NAME CHANGE TO AIDVANTAGE AND ENHANCEMENTS THE TO PUBLIC SERVICE LOAN FORGIVENESS HELP TOOL.
January 6, 2022P00052OTHER ADMINISTRATIVE ACTIONno moneyADMINISTRATIVE MODIFICATION TO UPDATE THE CONTRACTING OFFICER'S REPRESENTATIVE.
December 27, 2021P00051SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$267,408THIS MODIFICATION IMPLEMENTS MAINLY TWO CHANGE REQUESTS ONE FOR IMPLEMENTATION OF ALATION SOFTWARE AND ONE FOR NEEDED PPO RELEASE 1.5 ENHANCEMENTS.
December 14, 2021P00050SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,010,715THIS MODIFICATION IMPLEMENTS CRS THAT WILL UPDATE THE STUDENTAID.GOV WITH EMPLOYER INFORMATION AS WELL AS ADD ADDITIONAL SUPPORT FOR VA AGILE TEAM. OTHER ADMINISTRATIVE ACTIONS WERE COMPLETED.
November 24, 2021P00049SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE−$518,527PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT THE FOLLOWING CRS 5715 CORNERSTONE DECOMMISSION CR 5883 WHICH REFINES THE SCOPE OF FAFSA SIMPLICATION AS WELL AS ADMINISTRATIVE ACTIONS TO THE CONTRACT.
September 29, 2021P00048SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,800,000OBLIGATE FUNDING TO IMPLEMENT CHANGE REQUEST 5980 TO IMPLEMENT MULTI-FACTOR AUTHENTICATION IN ACCORDANCE WITH EXECUTIVE ORDER 14028 CYBERSECURITY. AS A RESULT OF THIS ACTION USERS WILL BE REQUIRED TO AUTHENTICATE WHEN PERFORMING ACTIONS ON STUDENTAID.GOV
September 27, 2021P00047SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,032,228AS A RESULT OF THIS ACTION STUDENTS CAN REVOKE THEIR FEDERAL TAXPAYER INFORMATION (FTI) CONSENT WHEN APPLYING FOR TOTAL AND PERMANENT DISABILITY (TPD) DISCHARGE, INCOME-DRIVEN REPAYMENT (IDR), AND FREE APPLICATION FOR FEDERAL STUDENT AID (FAFSA).
September 24, 2021P00046SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,723,845ENHANCE THE PLATFORM AND DELIVERY OF SERVICES THROUGH THE FOLLOWING CHANGE REQUESTS 5651 NEXT GEN FSA DCC PUBLIC SERVICE LOAN FORGIVENESS PSLF CR 5883 FEDERAL APPLICATION FOR FEDERAL STUDENT AID FAFSA SIMPLIFICATION FAFSA 2023-24 CHANGES CR 5992 R2R DCC IDR APPLICATION CHANGES ON STUDENTAID.GOV CR 5896 NEXT GEN FSA - EDMAPS DATA LAKE PHASE 2 BUILDOUT CR 6016 GSMR DECOMMISSION CR 5972 DATA CENTER TABLEAU DATA AUTOMATION
September 23, 2021P00045SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$12,177,148MODIFICATION ADJUSTS RELEASE 2'S SCHEDULE, ADDS RELEASE 3 (ADDS A "SCHOOL HEALTH DASHBOARD", MODERNIZES PARTICIPATION MANAGEMENT, & INTEGRATES FSA'S TRAINING CONFERENCE SITE), FOR DATA TRANSFER OF LENDER & GA SERVICERS AND RELEASE 1.4 ENHANCEMENTS.
September 15, 2021P00044SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$534,202MODIFICATION FOR MULTIPLE DCC AND PPO CHANGES SUCH AS ENHANCEMENTS FOR PPO RELEASES 1.3 AND 1.4 ALONG WITH INCLUSION OF BPO USER ACCESS APPROACH DEVELOPMENT SUPPORT FOR DCC.
September 2, 2021P00043SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$2,274,905PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING TO CONTINUE SERVICES FOR CARES ACT, MEDIA CAMPAIGNS, AND CRS 5888 SERVICER PSLF, 5930 PPO RELEASE 1.2, AND FUND THE PURCHASE OF SEO CRAWLER SOFTWARE FOR A YEAR OF SERVICE.
August 27, 2021P00042SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,291,190IMPLEMENT CRS 5829 SERVICER PSLF EMPLOYER DATABASE ACCESS AND CR 5675 NEXT GEN NSLDS: CHANGE WEB SERVICES TO COMMUNICATE WITH NEXTGEN NSLDS TO /FROM DCC & COD. IN ADDITION MEMORIALIZE THE AWARD OF CI FOR AGILE TEAM SUPPORT AND GOOGLE SEARCH TOOL AS WELL AS KEY PERSONNEL CHANGES.
August 18, 2021P00041OTHER ADMINISTRATIVE ACTION+$39,997,280PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING FOR BASE YEAR 3 QUARTERLY FUNDING FOR QUARTERS 3 AND 4
August 5, 2021P00040OTHER ADMINISTRATIVE ACTION−$205,185THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE FUNDING IN THE AMOUNT OF $313,079 DUE TO DELAYS IN O&M ON THE CLOUD TENANCY FOR NSLDS.
July 28, 2021P00039SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$169,141THE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT CR 5736 PELL LEU ENHANCEMENTS. AWARD DCC CONTINUOUS IMPROVEMENT (CI) WEB CONTACT US UPDATES TO ALIGN WITH MOBILE APP AND AWARD CREATIVE SUPPORT SERVICES UNDER CARES ACT.
June 14, 2021P00038SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,118,390THE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT AND OBLIGATE FUNDING FOR BPO ENABLEMENT REVISED SCOPE
May 21, 2021P00037SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$131,003MODIFICATION FOR PURCHASING ADDITIONAL ADOBE CAMPAIGN PROFILE LICENSES AND TO IMPLEMENT BOTH THE SPANISH TRANSFERS FOR FEDERAL STUDENT AID INFORMATION CENTER (FSAIC) QUEUE AND THE SUBSIDIZED USAGE LIMIT APPLIES (SULA) PHASE 2 FOR DCC AND PPO.
May 18, 2021P00036FUNDING ONLY ACTION+$19,349,632THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING TO FUND QUARTER 2 O&M FOR DCC & PPO. RENEWAL LICENSES FOR SEETEST
May 7, 2021P00035SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT BPO CUSTOMER SATISFACTION CSAT REQUIREMENT TO ENABLE SURVEYS TO SUPPORT THE INBOUND INTERACTION CHANNELS.
May 3, 2021P00034SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$29,799IMPLEMENT AGILE DELIVERY TEAM OBLIGATE FUNDING TO PURCHASE DOCUSIGN LICENSES IMPLEMENT PAID MEDIA SUPPORT
April 7, 2021P00033SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$127,619PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT CR5699IMPLEMENT RENEWED OMB APPROVED DIRECT PLUS LOAN REQUEST DCC CR 5706 - TEACH GRANT REGULATORY CHANGES ADMINISTRATIVE ACTIONS THAT ARE OUTLINED IN THE MODIFICATION WERE ALL NEGOTIATED AND APPROVED PRIOR TO BEING MEMORIALIZED IN THE MODIFICATION
March 16, 2021P00032SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,859,637THE MAIN PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT BPO ENABLEMENT
February 19, 2021P00031SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$31,209,995THIS MODIFICATION IS TO FUND BASE YEAR 3 OF THE TASK ORDER AND MAKE UPDATES TO REFLECT ADJUSTMENTS TO THE PARTNER PARTICIPATION AND OVERSIGHT RELEASE 2.0 WORK.
February 10, 2021P00030SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,204,738IMPLEMENT APPROVED CHANGE REQUEST CR 5617 AND CR 5690 AND FAFSA RESEQUENCING. REMOVAL OF SALESFORCE AND TABLEAU LICENSES AND ADJUSTMENTS TO CLINS OTHER ADMINISTRATIVE ACTIONS.
January 28, 2021P00029SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,093,511MODIFICATION FOR IMPACTS DUE TO ADJUSTMENTS TO RELEASE 1.0 SCHEDULE AND CHANGES TO THE DEVELOPMENT OF THE INFORMATION FOR FINANCIAL AID PROFESSIONALS (IFAP) DATABASE.
January 8, 2021P00028SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT SUPPLEMENTARY STANDARD CAMPAIGN SUPPORT AND PURCHASE GETTY IMAGE SUPPORT SERVICES
November 30, 2020P00026SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE PURPOSE OF THIS MODIFICATION IS THE PURCHASE OF MEDIA BUYS SOUNDTRACK LICENSE, IMPLEMENT CONTINUOUS IMPROVEMENT (CI) HOURS FOR DCC DESIGN SERVICES - SERVICER BRANDING
November 9, 2020P00025SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyMODIFICATION TO ADD A PARTNER PARTICIPATION AND OVERSIGHT CONFERENCE VIDEO TO THE CONFERENCE SUPPORT CONTRACT LINE ITEM.
September 29, 2020P00024SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,604,565IMPLEMENT DCC BPO PHASE 1 REQUIREMENTS AND PROTOTYPE VERSION 4 REQUIREMENTS
September 29, 2020P00023SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$255,811PURPOSE OF THIS MODIFICATION IMPLEMENT CR 5438 RE-HOST EDMAPS COMPONENTS TO FSA GSS BOUNDARY.
September 28, 2020P00022OTHER ADMINISTRATIVE ACTIONno moneyTHE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE THE BALANCE OF PR EDOFSA-20-000790 IN THE AMOUNT $389,350.66 FOR FY 19-20 FUNDING, AND OBLIGATE FUNDING IN THE AMOUNT OF $389,350.66 FROM PR, EDOFSA-20-000907 FOR FY 20-21 FUNDING.
September 25, 2020P00021SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$575,148IMPLEMENTING FSAIC RESEQUENCING SUPPORT AND PAID MEDIA SUPPORT
September 11, 2020P00020SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$167,166IMPLEMENT CR 5548 BORROWER DEFENSE ADJUDICATION POST PROCESSING ENHANCEMENTS AND CR 5502NEXT GEN FSA DCC DP RELEASE 3.2 ADDITIONAL BORROWER DEFENSE ENHANCEMENTS
August 28, 2020P00019SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$236,781IMPLEMENT CRS 5442 REVIEW LEARNING MANAGEMENT SYSTEM TOOLS FOR DCC 5515 DCC TO ACCEPT TAX INFORMATION FROM IRS 5596 TPDR SERVICER EXPANSION 5504 GDIT'S ADDITIONAL TEST SUPPORT FOR DCC
August 13, 2020P00018SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$3,281,205IMPLEMENT CR 5424 INTAKE AND PROCESS FLOW FOR THE INNOVATION HUB IDEA LAB AND 5525 OANDM SUPPORT FOR FSA LINKEDIN AND INSTAGRAM AND PAID MEDIA SUPPORT FOR CAMP-10 CARES ACT COMMUNICATIONS
July 23, 2020P00017SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,506,091IMPLEMENT CRS 5578 SEETEST EXPANSION AND CR 5611 BORROWER DEFENSE CHANGES UNDER NEXT GEN DCC
July 13, 2020P00016SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$106,280THE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT CR 5539 SWEET SETTLEMENT NOTIFICATIONS AND OBLIGATE FUNDING TO PURCHASE ADDITIONAL SALESFORCE CUSTOMER COMMUNITY LICENSES TO SUPPORT BORROWER DEFENSE PRODUCTION OPERATIONS
June 16, 2020P00015SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$133,236IMPLEMENT CHANGE REQUEST CR 5431 BORROWER DEFENSE (BD) NOTIFICATION AND BOUNCE BACK. BORROWER DEFENSE PLANS TO SEND APPROXIMATELY 5,000 BD NOTIFICATIONS EVERY TWO WEEKS TO REDUCE THE CURRENT BACKLOG.
May 28, 2020P00014SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$661,526THE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT THE CHANGE REQUEST 5393 BUILDING NSLDS WITHIN THE FSA NEXT GEN CLOUD BOUNDARY
May 14, 2020P00013SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$36,864THE PURPOSE OF THIS MODIFICATION IS TO IMPLEMENT CR SOLUTION FOR FSA TO MONITOR CALLS IN DCC. FSA REQUIRES THE USE OF ENGAGE TO PERFORM FSA QUALITY MONITORING ACTIVITIES ON CONTACT CENTERS THAT ARE ONBOARDED TO THE DCC PLATFORM. THE CONTRACTOR SHALL ENABLE AN INSTANCE OF NICE ENGAGE ON A VIRTUAL MACHINE IN THE DCC AWS INFRASTRUCTURE TO ALLOW TO FSA USERS TO ACCESS ENGAGE FOR QUALITY MONITORING PROCESSES. FSA USERS WILL ACCESS THE AWS VIRTUAL DESKTOP THROUGH THE EDNET VPN.
March 27, 2020P00012SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$4,030,308AWARD IMPLEMENTATION AND SUPPORT OF THE PARTNER PARTICIPATION AND OVERSIGHT (PPO) SCOPE FOR THE CORE PPO PHASE 1 IMPLEMENTATION AND O&M UNDER DCC BASE YEAR 2 AND 3 AND PPO BASE YEAR 1 AND 2.
March 24, 2020P00011SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$38,904IMPLEMENT CR 538 DCC CEMS BORROWER DEFENSE CLEAR OUT FORBEARANCE REQUEST FIELDS
March 18, 2020P00010SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$1,710,658IMPLEMENT CR 5327 FOR BORROWER DEFENSE 2020 REGULATIONS UPDATE EDAR CLAUSE TO EDAR 3452.239 72 DEVIATION UPDATE FSA CLAUSE TO FSA 39 8 SUPPLEMENTAL INSTRUCTIONS TO EDAR 3452.239 7 DEPARTMENT SECURITY REQUIREMENTS JAN 2020 UPDATE ATTACHMENT T PERSONAL DESIGNATED RISK LEVELS UPDATE CONTRACT PWS TO INCLUDE THE CR UPDATE ATTACHMENT S TO UPDATE CI HOURS
March 17, 2020P00009OTHER ADMINISTRATIVE ACTION+$43,559AWARD OF CR 5376 APPENDING NOTIFICATION TO MULTIPLE BD CASES NEW SECTION C.2.11 SYSTEM ENHANCEMENT PROJECTS IS ADDED TO THE TASK ORDER PWS THE SCOPE DESCRIPTION RELATIVE TO CR5376 UPDATE ATTACHEDMENTS A AND S
February 19, 2020P00008FUNDING ONLY ACTION+$88,841,626FUNDING OF BASE YEAR 2
January 31, 2020P00007OTHER ADMINISTRATIVE ACTION+$50,766PURCHASE OF SALESFORCE CUSTOMER COMMUNITY LOGINS LICENSES
January 22, 2020P00006OTHER ADMINISTRATIVE ACTIONno moneyTHE PURPOSE OF MODIFICATION 1.REVISE SECTION B3 CONTRACT LINE ITEM SUMMARY TO MODIFY THE CONTRACT LINE ITEM NUMBER CLIN VALUES FOR EACH CONTRACT YEAR ARE UPDATED IN ACCORDANCE WITH CHANGES TO ATTACHMENT S MILESTONE DELIVERABLES AND BILLING SCHEDULE. 2.REVISE ATTACHMENT A DCC RELEASE SCOPE MAPPING MATRIX IN ITS ENTIRETY AS ATTACHED HERETO. 3.REVISE ATTACHMENT S MILESTONE DELIVERABLES AND PAYMENT SCHEDULE IN ITS ENTIRETY TO ALIGN WITH CHANGES TO ATTACHMENT A DCC RELEASE SCOPE MAPPING MATRIX
November 29, 2019P00005OTHER ADMINISTRATIVE ACTIONno moneyTHE PURPOSE OF THIS MODIFICATION IS TO UPDATE SECTION C AND ATTACHMENTS A AND S OF THE CONTRACT AS WELL AS MARKETING CAMPAIGNS.
October 18, 2019P00004OTHER ADMINISTRATIVE ACTIONno moneyTHE PURPOSE OF MODIFICATION P00004 TO U.S. DEPARTMENT OF EDUCATION FSA NEXTGEN DIGITAL AND CUSTOMER CARE TASK ORDER HHSN31620100002W-91003119F0003 IS TO INCORPORATE A NEW LOCAL CLAUSE AND REVISE A LOCAL CONTRACT CLAUSE.
September 26, 2019P00003SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPE+$446,853THE TASK ORDER FOR THE DIGITAL CUSTOMER CARE (DCC) CENTER WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE FEDERAL STUDENT AID LIFECYCLE. THE PURPOSE OF THIS MODIFICATION IS TO REVISE EXHIBIT 1, CONTRACT LINE ITEM SUMMARY ADD FUNDING REVISE EXHIBIT 2, PERFORMANCE WORK STATEMENT REVISE ATTACHMENT A, RELEASE MAPPING MATRIX UPDATE ATTACHMENT S, MILESTONE DELIVERABLES AND PAYMENT SCHEDULE UPDATE KEY PERSONNEL CLAUSE ADD FSA CLAUSE 22-2 AND ADD SERVICE CONTRACT ACT WAGE DETERMINATIONS.
June 21, 2019P00002SUPPLEMENTAL AGREEMENT FOR WORK WITHIN SCOPEno moneyTHE TASK ORDER FOR THE DIGITAL CUSTOMER CARE (DCC) CENTER WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE FEDERAL STUDENT AID LIFECYCLE. THE PURPOSE OF THIS MODIFICATION IS TO REVISE ATTACHMENT B, DCC HARDWARE AND SOFTWARE EXTERNAL INTEGRATIONS; ATTACHMENT C, MILESTONE DELIVERABLES AND PAYMENT SCHEDULE; ATTACHMENT T, PERSONNEL DESIGNATED RISK LEVELS; SECTION C, PERFORMANCE WORK STATEMENT; SECTION D.4.3,, SOLUTION PORTABILITY; AND ATTACHMENT A, SEQUENCING PLAN.
February 20, 2019basenot on file+$86,650,074THIS TASK ORDER IS FOR AN ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE PLATFORMS AND SERVICES SOLUTION (ENTERPRISE-WIDE DIGITAL AND CUSTOMER CARE SOLUTION, AKA EWDCCPS, AKA DCC) THAT WILL ENABLE AN FSA-BRANDED OMNI-CHANNEL ENGAGEMENT APPROACH LED BY A MOBILE-FIRST, MOBILE-COMPLETE, AND MOBILE-CONTINUOUS DIGITAL PLATFORM SUPPORTING THE COMPLETE LIFECYCLE OF STUDENT FINANCING.

Last refreshed November 4, 2026 at 2:31 PM UTC.